At iTumm we know how important it is for your order to arrive promptly. We are aiming to be your shopping site of choice by committing to provide you the best service possible and for that reason we will make sure that your order is shipped the same day and in some cases we will do our best to get your order delivered the same day. Eventually our long term goal is to deliver products to you in a few hours but until then we will do everything we can to ensure quick arrival:
· If we can’t ship an item within the lead time specified in the shopping cart, we’ll let you know via email or phone.
· If a Guaranteed in Stock item doesn't ship the same day, we'll give you 100 Rupees Credit for future use!
· We ship directly to your home, business or job site.
· Unless specified, we don’t require a signature release on deliveries.
· SMS notifications will be sent upon successfully placing the order, during various stages of order processing, when an order is shipped and in route for delivery.
· We will do our best to keep you informed with the latest updates about your order during all stages.
· Currently all your orders will be shipped from our Warehouse located in Kushaiguda, ECIL Complex Secunderabad and all local orders will be delivered within 24 to 48 hours.
· We will ensure to package and ship your order with the highest standards possible but sometimes despite our best efforts you might receive a product that gets damaged during shipping and delivery, in which case we will do everything we can to bring a smile back to your face with the no hassle to you. Please make sure to contact us right away when you receive a package that is damaged.
· Right now our same day or next delivery areas are limited to a few cities in Telangana and all other areas we will be shipping your order through standard process.
If any of your concerns haven’t been answered in our policies listed above please feel free to contact us and we will be glad to answer all of your questions.
iTumm offers FREE shipping* on most orders throughout India with minimum purchase. Most Free Shipping items ship via FedEx with a tracking # for every order.
If you opt to pay for expedited shipping, please note that shipments only depart our warehouse Monday–Saturday
If you're located in or near our warehouse area, we would be happy to arrange for order pickup at our Kushaiguda warehouse & Office. Pickup can be scheduled Monday–Friday, 7am-7:30pm by contacting us . Please have your order # ready before calling us.
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